Refund policy

We want you to feel confident and excited about every Weardotte purchase. If something doesn’t fit your style or expectations, our return process is simple and supportive.

You have 30 days from the day your order is delivered to request a return. To be eligible, items must be unused, in their original condition, and returned with all packaging included.

To start a return, contact us at info@weardotte.com with your order number. Our customer service team will provide clear instructions on how to send your item back. Return shipping costs are the responsibility of the customer, and we recommend choosing a trackable shipping method.

If you would like an exchange instead of a refund, please mention this when you reach out. We will be happy to help you find the right choice.

As soon as your return is received and inspected, we will process a refund to your original payment method within 7 business days. Your bank or payment provider may require additional time to complete the transfer.

If you have any questions or need help at any point, feel free to contact us at info@weardotte.com. Your experience with Weardotte matters, and we are here to make sure you are happy with every purchase.

Company name: Weardotte
Address: 396 Castle Peak Rd - Tsuen Wan, Discovery Park, Hong Kong
Email: info@weardotte.com
Businessadress: Titushof 2, 3453 JG Utrecht, Netherlands

Monday to Friday: 8:00 – 17:00
Saturday to Sunday: 9:00 – 16:00
(All times are based on Ireland Time, GMT+0)
Average response time: within 12 hours